11/7/2023 0 Comments Po box 56480 portland or![]() ![]() If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business. AE1282 v.03 Important Additional Information For residents of Iowa: You are advised to report any suspected identity theft to law enforcement or to the Attorney General. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. ![]() However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I am disgusted with quick collect and how unprofessional everyone with the company is.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. Now my bank is having a difficult time returning tue funds because they processed it a debit card transaction leaving the payment processing with and the funds have already come out. She refused to transfer me to someone else. ![]() Wouldn't listen to me and argued with what I said had happened. I called again after speaking with my husband got a different rep on tue phone who was extremely disrespectful. Then after saying her supervisor would review the call and correct their mistake all of a sudden don't have access to tue recorded call. I called to speak with the rep that STOLE money from ** and she argued and claimed my husband gave permission. My husband asked for them to call back on the 15th so that we could make a payment due to our pay period.The charged the 150 dollars left on our account that was remaining WITHOUT our consent. ![]() Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.On the first of may my husband got a call about a payment due. Our records indicate the company failed to respond to the one complaint brought to its attention. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.ġ complaints closed in last 3 years. CRI is just a subset of the overall rating for the company. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.Ī variety of factors are considered when calculating CRI. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. Complaint Resolution Index (CRI) Explained ![]()
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